Art Hotels Sapporo is situated in the city centre close to Nakajima Park, with easy access to famous view points by car or subway. The hotel stands in the perfect location for both business and sightseeing trips. The hotel also features the Park Side Spa which is renowned for the natural hot spring bathing area allowing guests the opportunity to refresh their body and mind. Art Hotels Sapporo was the first in Japan to be approved by the Heart Building Law which promotes accessibility for the elderly and physically disabled. 
Guest room: Total 412 rooms with 5 Heartfelt Rooms
Check-in: 2:00 p.m. / Check-out: 11:00 a.m.
Parking capacity: 98 car spaces in the multilevel car parking tower, handicapped parking spaces are also available. Parking fee required.
1st Floor: Front Desk, Lobby, Anti-aging Lounge "Symphony", Parcel Delivery Service Counter
2nd Floor: Banquet Rooms "Poplar" and "Lilac", Japanese Restaurant "Kawajin", Souvenir Shop "Leaf"
3rd Floor: Hot Springs "Park Side Spa", Japanese Restaurant "Kawajin"
4th Floor: Spa Lounge, Massage and Beauty Treatment, Guest Rooms (Heartfelt Room)
5th Floor and above: Guest Rooms
From the very beginning through the design and construction Art Hotels Sapporo strived to be a hotel that was "barrier-free". The concept is to have a premier hotel that can support and provide easy access to every guest, regardless of their age or ability. To further the idea of well being for all, the hotel designs nutritional and balanced anti-aging menus that has a strong focus on always serving fresh and healthy food.
In recognition of our efforts to provide a warm greeting to all, with special touches like the low reception counter and Heartfelt Rooms, the hotel was the first to be authorized in Japan by the Heart Building Law (an Act concerning buildings which are accessible to the elderly and physically disabled).
Low Reception Counter
This counter provides easy check in and check out services to wheelchair users. From the hotel entrance with a barrier-free design, the nearest handicapped parking space is only 10 m away.
Heartfelt Room
Designed with the barrier-free concept to create a spacious room where everything is easily accessible to people with special needs. Wheelchair friendly and suitable for the elderly, our heartfelt attitude is reflected in every corner of the room, such as the indication light for door charm and a sleeping sofa for the attendants.
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Barrier-Free (normalisation)
For wheelchair user
Flat hotel entrance
Handrails have been installed on all the stairs within the hotel.
Accessible rooms (2 Heartfelt Single and 3 Heartfelt Twin)
Accessible Toilets (1 toilet on each floor from 1st to 3rd floor)
4 Accessible Elevators
2 Handicapped Parking Spaces (near the hotel sub-entrance)
2 wheelchairs available for rental
Rental wheelchair can be used outside the hotel
All areas are accessible within the hotel (except for the Souvenir Shop Leaf).
Independent wheelchair users can use the bath house facility alone.
Accessible for the blind
Guide dogs are permitted in the hotel
Braille symbols are used for the elevators and in the Heartfelt rooms.
The in-room information book contains a Braille version of the guide.
Elevators are equipped with audio assist.
Accessible for the deaf
Hearing dogs are permitted in the hotel
Communication through writing is also possible
There are emergency alarms in the Lobby, Restaurant on 2nd floor and in the Heartfelt rooms.
Others
Welfare devices are available for rental: portable fax machine, shower chair, alarm clock for the deaf.
Art Hotels Sapporo was the first hotel in Japan to adopt the damage tolerant design developed by Kumagai Gumi Co., Ltd. Steel dampers with narrow slits are connected to the main steel structure of the building. When an earthquake occurs, these dampers collapse and absorb the energy, leaving the main structure undamaged. Art Hotels Sapporo has 2,000 pieces of Steel-Slit Dampers to withstand a major earthquake equivalent or greater to the Great Hanshin Earthquake.
Steel-Slit Dampers (Vibration-Control Technology)
Steel-Slit Dampers are attached to each upper floor of the building to absorb the vibration energy in the event of a major earthquake. The building can be returned to its original state simply by replacing these dampers. In experimental testing of these dampers it was found that their function was not impaired even after three successive major earthquakes.
